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About Global Lights Hub

Legal Business Name - Glossy Arts

Address - 254 Sheikhpuri Roorkee, Haridwar Uttarakhand 247667

Phone Number -  +917017411978

Email - globallightshub@gmail.com

Business History: For the past decade, we've been passionately crafting mid-century modern lighting fixtures that redefine elegance and functionality. Our journey began with a deep appreciation for the timeless beauty of mid-century design, and we've evolved into a trusted name in the industry.

Mission: At [Global Lights Hub], our mission is crystal clear: to offer our customers the finest quality lighting solutions while providing an exceptional customer service experience. We believe that great lighting not only illuminates spaces but also enhances the overall ambiance of your home or office. Our commitment is to bring this mission to life through our meticulously handcrafted products.

Values: Our business is built upon a set of core values that guide every aspect of what we do:

• Quality Craftsmanship: We take immense pride in our artisanal approach to crafting each lighting fixture. Our skilled artisans pay meticulous attention to detail to ensure that every piece we create is a work of art.
• Customer-Centric: You, our valued customer, are at the heart of everything we do. Your satisfaction is our ultimate goal, and we're dedicated to exceeding your expectations.
• Innovation: We continuously strive to push the boundaries of design and innovation in the lighting industry. This commitment drives us to create unique and stylish pieces.
• Integrity: We believe in conducting our business with the utmost integrity. From using the finest materials to transparent customer interactions, we uphold the highest ethical standards.
• Sustainability: We're committed to environmental responsibility. Our manufacturing processes prioritize sustainability, and we use materials that minimize our impact on the planet.

Unique Selling Points (USPs):

1. A Decade of Expertise: With over 10 years in the industry, we have honed our craft and developed a deep understanding of mid-century modern design principles.
2. Handcrafted Excellence: Each lighting fixture is meticulously handcrafted, ensuring that no two pieces are exactly alike. This uniqueness adds character to your space.
3. Uncompromising Quality: We source the finest materials and employ rigorous quality control measures to deliver fixtures that stand the test of time.
4. Customer-Centric Approach: Our dedication to customer satisfaction means that we go above and beyond to meet your specific needs and preferences.
5. Innovation and Customization: We embrace innovation in design and offer customization options, allowing you to tailor our fixtures to your unique vision.
6. Sustainable Practices: Our commitment to sustainability means that you can enjoy our lighting with a clear conscience, knowing that we prioritize eco-friendly practices.

At [Global Lights Hub], we're not just about selling lighting; we're about creating illumination experiences that elevate your living or working space. Thank you for joining us on this remarkable journey through the world of mid-century modern lighting.

Shipping Policy

When will my order be processed?

All orders are handled and shipped out from our warehouse in USA. Please allow extra time for your order to be processed during holidays and sale seasons.

We process orders between Monday and Friday. Orders will be processed within 1-3 business days from the order date and shipped the next day after the processing day. Please note that we don’t ship on weekends.

How long will it take to receive my order?

Once you place your order, please allow 1-3 business days to process your orders. After that, it will take 5-7 business days for delivery in the United States, and 7-10 business days for international orders (depending on location).

Will I be charged with customs and taxes?
The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order.

Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, and are determined by your local customs office.

Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at globallightshub@gmail.com. Please note that returns will need to be sent to the following address: [320 Sheikhpuri Roorkee 247667 India]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at globallightshub@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at globallightshub@gmail.com.